Payments


Secure payments in the goswaan.com webshop.

The page on which you make your purchases uses the e-Commerce solution by Stripe. When you deposit information on the payment page or place an order, Stripe checks if your browser connection is secure. The Stripe server is firewall secured; entry to their databases is strictly controlled and sensitive information is coded. The software that is used to process credit card payments includes secure server software (SSL). Stripe also guarantees not to sell, rent or lease information about customers and contacts to third parties. Stripe transfers your financial details to the bank that carries out the financial transaction. Goswaan.com webshop only has access to part of the card number to check the purchase.

Please find below the FAQs on payments. If you have any further questions, you can contact our customerservice.

What payment types does the Goswaan.com online store accept?

Payments can be made via IDEAL and creditcard (AmEx, Mastercard, Visa)

Is it safe to use my credit card?

The security of your details is of top priority to us. To ensure that your shopping experience is safe, simple and secure the goswaan.com webshop uses Secure Socket Layer (SSL) technology to protect your data.

My creditcard is not accepted, what can I do?

It may happen on a rare occasion that a creditcard is not accepted. We advise you to try to make the payment again. If your card is still not accepted, please alert us and we will be happy to help you finalize your payment. 

Will an invoice be included with my order?

For shipments outside the EU an invoice is required for customs. Furthermore we include a packing slip with all orders.

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